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Questions, answered.

Everything you need to know about working with The Admin Agency.

Still have questions?

Book a free 30-minute discovery session and we'll figure out whether it's a good fit.

hello@adminagency.co.nz

What does The Admin Agency actually do?

I take care of the admin side of your business so you can focus on the work that needs you.

That could mean managing your inbox, invoicing and client communication, keeping files and systems organised, preparing documents, or staying on top of the day-to-day admin that keeps your business moving.

The goal isn't for me to wait for you to send through a task list. As I get to know your business, I can take greater ownership of the admin function and keep things moving without you having to manage every detail.

What kind of admin can you help with?

I can help with everything from inbox and email management, invoicing and customer follow-up through to documents, reporting, databases, systems, processes and operational support.

Every business is different, so we'll work out what makes sense for yours and what will make the biggest difference to your workload.

What does getting started look like?

We start with a free 30-minute discovery session where we'll talk through your business, what's currently taking up your time and what you'd most like to hand over.

From there, we'll choose the package that best suits your needs. I'll then take care of onboarding, get access to the systems and tools I need, and we'll agree on how we'll work together day to day.

What hours do you work?

My usual hours are Monday to Friday, 8.30am to 3pm.

For most admin work, same-day or next-morning turnaround is standard. If your business requires support outside these hours, we can discuss that before we get started.

What kinds of businesses do you work with?

I mainly work with sole traders and small businesses, particularly professional services, consultants and trades.

Typically, my clients have reached the point where the admin has become too much to manage themselves, but employing another person doesn't quite make sense.

Do you only work with businesses in Cambridge?

No. The Admin Agency is based in Cambridge, Waikato, but I work with businesses throughout New Zealand.

Most admin support can be managed remotely, so you don't need to be based locally to work with me.

What are your packages and how are they priced?

There are four monthly support options:

Starter from $600 + GST per month
Essentials from $1,200 + GST per month
Admin Partner from $2,200 + GST per month
Operations from $3,200 + GST per month

Each package includes an agreed level of monthly support, from a few regular admin tasks through to full operational admin oversight.

Not sure which one you need? We'll work that out together during your discovery session.

Why do you work on a monthly package rather than charging by the hour?

Because admin doesn't happen neatly by the hour.

Some weeks will naturally be busier than others, and a monthly package gives you consistent support and predictable costs without having to track every small task.

It also means I can focus on getting the work done and keeping things moving, rather than watching the clock.