Privacy Policy

The Admin Agency Limited | Last updated: 4 March 2026

Your privacy matters to us. This policy explains how The Admin Agency Limited collects, uses, and protects your personal information in accordance with the New Zealand Privacy Act 2020.

1. Who We Are

The Admin Agency Limited is a company registered in New Zealand, based in Cambridge, providing administrative support services to businesses locally and nationwide. The business is solely directed by Nikita Saunders.

2. Information We Collect

We may collect the following types of personal and business information:

•        Name and contact details (email address, phone number, business address)
•        Business information relevant to the services we provide
•        Payment information for invoicing and billing purposes
•        Any additional information you provide to us in the course of our working relationship
•        Website usage data collected via cookies and analytics tools (see Section 6)

3. How We Use Your Information

We use your information to:

•        Deliver the administrative services agreed upon in your service plan
•        Communicate with you about your account, services, and any relevant updates
•        Process invoices and manage payment records
•        Improve the quality of our services
•        Meet any legal or regulatory obligations

4. Third-Party Tools

In the course of providing services, we may use the following third-party platforms that may process your data:

•        Xero – for invoicing and financial management
•        Gmail / Google Workspace – for email communication and document management
•        Squarespace – for website hosting and contact form submissions
•        Other tools as required and agreed with you in advance

Each of these platforms has its own privacy policy. We only use reputable platforms and take care to limit the data shared to what is necessary.

5. How We Store and Protect Your Information

Your information is stored securely within the platforms listed above. We take reasonable steps to protect your personal information from unauthorised access, loss, or misuse. Access to your information is limited to Nikita Saunders only — your data is never shared with third parties or overseas contractors.

6. Cookies and Website Analytics

Our website (adminagency.co.nz) is hosted on Squarespace, which may use cookies to collect basic analytics data such as page visits and browser type. This data is anonymised and used only to understand how visitors use our website. You can disable cookies in your browser settings at any time.

7. Your Rights

Under the New Zealand Privacy Act 2020, you have the right to:

•        Request access to the personal information we hold about you
•        Ask us to correct any information that is inaccurate or out of date
•        Request that we delete your information (subject to any legal obligations)

To exercise any of these rights, please contact us at hello@adminagency.co.nz.

8. Retention of Information

We retain your information for as long as necessary to provide our services and meet legal requirements. When a client relationship ends, we will securely delete or return any data as agreed.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated date. Continued use of our services after any changes constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please get in touch:

Email: hello@adminagency.co.nz
Phone: 021 030 8941
The Admin Agency Limited, Cambridge, New Zealand